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Keeping Appearances as a Mechanic Denver CO

I recently visited a local repair shop and watched a scruffy-bearded, pony-tailed tech in dirty, baggy clothes exit the shop and jump in his vehicle and take off for his lunch break. When the shop owner caught me staring at his employee, he exclaimed, "He may not look it, but that is our smartest tech here. That guy can find anything wrong with any car. You wouldn't believe the things he knows."

B's Auto Inc
(720) 306-7840
1236 E Hampden Ave
Englewood, CO
Arvada Auto Tech
(720) 763-8226
5395 Marshall St
Arvada, CO
DIA Auto Service
(720) 949-7883
7680 Pena Blvd
Denver, CO
Mancinelli's Service & Repair, Inc.
(303) 778-9761, 001-2004
375 Logan Street
Denver, CO
Perry and Terry Collision Center
(303) 629-1711, 001-2004
621 West 8th Avenue
Denver, CO
Roos Only - Subaru's Only
(720) 949-7351
3395 S Federal Blvd
Denver, CO
Randy's Tire & Auto
(720) 249-5285
1059 W Littleton Blvd
Littleton, CO
Autotek Auto Repair
(720) 306-7751
7939 E Arapahoe Rd
Greenwood Village, CO
Safelite Auto Glass
(303) 839-5777
1225 Lincoln St
Denver, CO
4X4 Planet
(303) 765-5337
176 South Broadway
Denver, CO
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Keeping Appearances as a Mechanic

By Ed Sunkin  
October 01, 2005

How your employees look – whether they please or deceive – usually carries a message

I recently visited a local repair shop and watched a scruffy-bearded, pony-tailed tech in dirty, baggy clothes exit the shop and jump in his vehicle and take off for his lunch break. When the shop owner caught me staring at his employee, he exclaimed, "He may not look it, but that is our smartest tech here. That guy can find anything wrong with any car. You wouldn't believe the things he knows."

The shop owner also revealed to me that the tech was even one of his highest-paid employees.

The question becomes, does appearance make a technician seem "unprofessional"? Or does a tech's passion for his job outweigh his "look." The shop owner answered my query regarding what is the reaction that customers have when they see this tech. He informed me that the tech has as little as possible interaction with the customers.

Yes, it is a shame that customers in our industry are so judgmental. But the reality is, they are. And it's not just in our industry, but everywhere. And most of the time these judgmental people are making a big mistake. I mean, come on – if you weren't familiar with Albert Einstein and he was standing next to you on the corner – complete with his signature wiry, white mane, overgrown moustache and wearing baggy slacks with an old wool sweater complete with a few moth holes in it, you may be incl...

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