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Management Marrero LA

Running an auto repair shop and keeping it operating is a large task. In this section you'll read about the things you need to keep in mind, such as safety and training, in order to have a successful shop. SiteId 385
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Tool Guide Marrero LA

These tool shows were very well attended because they allow the manufacturers to show off their new stuff for the warehouse distributors and wagon jobbers. And soon you'll be seeing presentations on how the latest gadgets can save you time, bloody knuckles and lots of frustration.

10 Ideas to Improve Your Shop's Appearance Marrero LA

The saying, "you never get a second chance to make a good first impression" is so true, especially as it relates to your customer relations efforts as you work to boost your business in today's struggling economy. Your shop's exterior is the first thing that customers and prospects see as they drive into or drive by your location.

10 Ways To Recruit New Employees for Your Shop Marrero LA

With the goal of providing you with ideas on the best ways to recruit new employees for your shop, Babcox Research asked a sample of shop owner readers for their input on the topic.

A Reminder to Improve Customer Communication Marrero LA

Do you send reminder cards to your customers to let them know when it's time to have regularly scheduled maintenance performed on their vehicles? Do you send them birthday or Valentine's Day cards? You have the opportunity to know a lot of information about your customers.

Ideas to Improve Shop Productivity Marrero LA

How many technicians do you have at your shop? How many bays do you have at the shop? The average shop has 1.6 bays per technician. With this type of ratio, technician productivity should be very high because the tech can stay busy on one car, while waiting on parts for another car.

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10 Ideas for a Successful Car Care Event Marrero LA

It’s also an ideal way to leverage the momentum of the “Be Car Care Aware” consumer campaign (now celebrating its fifth anniversary) that promotes the benefits of proper vehicle maintenance and repair. Are you hooked? Here are 10 steps to make your car care event a success.

10 Ideas to Improve Your Shop's Appearance Marrero LA

The saying, "you never get a second chance to make a good first impression" is so true, especially as it relates to your customer relations efforts as you work to boost your business in today's struggling economy. Your shop's exterior is the first thing that customers and prospects see as they drive into or drive by your location.

10 Ways to Get Involved in Your Local Community Marrero LA

With the goal of providing you with input on ways to get involved in the community, Babcox Research asked a sample of shop owner readers for their ideas on the topic. Some of those responses are listed below.

10 Ways To Recruit New Employees for Your Shop Marrero LA

With the goal of providing you with ideas on the best ways to recruit new employees for your shop, Babcox Research asked a sample of shop owner readers for their input on the topic.

A Reminder to Improve Customer Communication Marrero LA

Do you send reminder cards to your customers to let them know when it's time to have regularly scheduled maintenance performed on their vehicles? Do you send them birthday or Valentine's Day cards? You have the opportunity to know a lot of information about your customers.

Automotive Management Institute (AMI) Courses Marrero LA

It's easy to see the importance of keeping customers happy and fixing their vehicles right the first time. And since "word of mouth" advertising is one of the top advertising mechanisms many shop owners use, how you handle (or prevent) a comeback becomes even more important to the success of your shop.

Buying, Selling or Installing Counterfeit Parts Could Leave You Accountable Marrero LA

Civil damages can include special monetary damages, statutory monetary damages and non-monetary relief. Courts can also issue preliminary injunctions, permanent injunctions, temporary restraining orders and seizure orders, and may order the freezing of assets, the attachment of property and the destruction of counterfeit goods.

Customer Service Marrero LA

Consumers now have the opportunity to enter the can’s code onto their mobile devices to receive instant advice while shopping. Within seconds, they will receive a recommendation from Liquid Wrench specifying the right product for their specific need. The information will be updated regularly so consumers have the recommendations they need for that season.

How to Schedule a Trade Show Marrero LA

I'm writing this page after just returning from PAACE, the big automotive trade show in Mexico City. It is truly the liveliest show I have attended in my more than 20 years in this industry. I have been to SEMA and AAPEX, tool shows, tire shows, program group shows, regional shows and national shows. This show has energy to spare.

Ideas to Improve Shop Productivity Marrero LA

How many technicians do you have at your shop? How many bays do you have at the shop? The average shop has 1.6 bays per technician. With this type of ratio, technician productivity should be very high because the tech can stay busy on one car, while waiting on parts for another car.

Ideas to Increase Customer Loyalty Marrero LA

A solid customer base is not something that grows overnight. It takes time to cultivate a database of vehicle owners who return for service time and time again, and who also recommend your shop to others. Several factors work together to enable you to earn their trust and respect, which translates into satisfied customers and highly sought after repeat business.

Management: 10 'Must-have' Features of a Shop Website Marrero LA

With the goal of providing you with ideas to create a content-rich, effective, user-friendly website, Babcox Research asked a sample of shop owner readers for their input on the topic.

Not Everything is Fixable Marrero LA

Many people in the automotive industry still hold the belief that you should be able to fix everything. This may have been feasible when the Big 3 dominated the vehicle landscape decades ago, but not now. I have said to manufacturers of brake pads, mufflers, filters, etc., "You make one product and don't offer full coverage, but you expect this small business with seven employees to be able to service every make and model on the road.

Talking Shop: Peering into the Business Briefcase for Repair Shop Business Tips Marrero LA

With an ever-changing industry and today’s ultra-challenging economy, it’s not always easy to come up with new, innovative ideas for your business. However, taking a look into this business briefcase may provide your shop with some hints to improve your shop, sales and bottom line — without spending a lot of time or money in the process.

Tool Guide Marrero LA

These tool shows were very well attended because they allow the manufacturers to show off their new stuff for the warehouse distributors and wagon jobbers. And soon you'll be seeing presentations on how the latest gadgets can save you time, bloody knuckles and lots of frustration.
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